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LEAD Service Design.

Service design is the process of designing services and processes of all kinds in which customers are involved. The aim of Service Design is to create a unique customer experience, making interactions as easy as possible for the customer and giving them a good feeling.

Service Design helps to improve existing services and create new services - from the customer's point of view. LEAD Users are invited to a multi-day conference where service design concepts and prototypes are created. After the conference, the new concepts and service prototypes are tested and improved until they meet with a very good response in the market.

 

Content:

  • Definition: What is Service Design?
  • Where does Service Design begin?
  • Why Service Design?
  • The 5 stages of a LEAD Service Project

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Product Folder LEAD Service Design 2019

LEAD Service Design

Are you interested in LEAD Service Design and would like to know how the project is structured? Read here how you can also improve existing services and design new services - from the customer's point of view.

LEAD Service Design

Are you interested in LEAD Service Design and would like to know how the project is structured? Read here how you can also improve existing services and design new services - from the customer's point of view.

LEAD Service Design

Are you interested in LEAD Service Design and would like to know how the project is structured? Read here how you can also improve existing services and design new services - from the customer's point of view.

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Product Folder LEAD Service Design

In this folder you will learn,

  • what service design is

  • where service design begins

  • why you should use Service Design

  • how you can improve existing services and design new ones

  • how the 5 stages of a LEAD Service Design project work.

Download now for free

Download for free